Technical Support Analyst

Technical Support Analyst

Renfrew County and District Health Unit
Location: Pembroke, Ontario
Posted: November 28th 2019
Salary: $29.93 to $34.37 per hour

The Renfrew County District Health Unit is recruiting for a Technical Support Analyst. This is a permanent, part-time position.

As a member of the corporate services team, the Technical Support Analyst is responsible for working with information systems end-users to troubleshoot and resolve day to day technical and user support issues.


The minimum education, skills and experience for this position include:

  • Completion of a college-level program in computer science, computer programming and/or network administration;
  • A minimum of 2 to 3 years of hands-on experience supporting the technology needs of end-users, ideally in a health care setting;
  • High computer literacy including data management, browser and internet competency, Windows server and Microsoft Office Suite knowledge and expertise;
  • Effective interpersonal, troubleshooting and problem-solving skills;
  • Strong organizational, time and project management skills with proven ability to successfully manage multiple priorities and timelines, working with confidential information;
  • Microsoft certification is desirable;
  • An acceptable criminal reference check.
Additional Information

Salary is $29.93 to $34.37 per hour plus vacation pro-rata, 8.5% in-lieu of benefits.

Closing date: applications must be received no later than 4:30 p.m. on December 10, 2019.

Please send your cover letter and resume (in MS Word or PDF format), stating applicable Competition #TSA 19-19.

Thank you for your interest, however, only applicants considered for an interview will be contacted. Accessibility accommodations are available upon request. Applicants are asked to make their needs known in advance. No telephone calls, please.       

Contact Information
Corporate Services
Renfrew County and District Health Unit
7 International Drive,
Pembroke, Ontario
K8A 6W5

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