Supervised Access Worker

Supervised Access Worker

Family & Children’s Services of Renfrew County is a multi-service agency committed to providing preventative, protective, and socially inclusive services and programming that empowers and strengthens everyone. We are focused on cultivating a team-oriented work environment where everyone thrives. Our goal is to develop and strengthen collaborative partnerships to increase the availability, accessibility, and quality of care to our communities. Our agency commitments include moving forward with anti-oppressive practice, French-language services, and working alongside Indigenous communities.

We are recruiting for a Supervised Access Worker to work a casual work schedule of up to 17.5 hours per week, which will mainly include evening and weekend hours. This position is based in Renfrew.

The Supervised Access Worker will assist with the daily operation of the service by completing exchanges and visits. The work schedule will be designed to meet the needs of the service and the client population.

Duties performed on a regular basis:

• Provide continuous supervision to visiting persons with their children during supervised access visits
• Provide assistance with exchanges between residential and visiting persons
• Assist with paperwork including recording of all contacts with clients, telephone logs, and interactions of the clients in the visits or exchanges
• Assist with other office duties including reception, responding to telephone inquiries, inputting client data into both databases, completing Microsoft Word documents, and rescheduling of visits or exchanges
• Open, maintain, and close client files
• Participate in regular supervisory and team meetings
• Maintain a broad knowledge of the resources available in Renfrew County
• Liaise with community professionals
• Provide information to the coordinator concerning client needs, requests or complaints
• Deal effectively with job-related stress and promote positive relationships between agency staff
• Undertake other duties outlined by the supervisor
• Adhere to all FCSRC policies and procedures, ministry regulations, standards, directives, and relevant legislation
• Maintain strict confidentiality of all client information and conduct all duties within the boundaries of professional client relationships
• Responsible for the completion of other related tasks as assigned

• Graduate of a university or college social service program
• An understanding of families involved in custody and access disputes and/or those involved with CAS is an asset
• French-language skills are an asset
• Ability to identify systemic barriers to equity and anti-oppressive practices and apply this lens to your work with FCSRC
• Knowledge, experience, and understanding of the culture, history, and current oppressions experienced by marginalized groups
• Ability to understand and apply anti-colonial, anti-racist, anti-ableist, anti-cisgenderist, anti-ageist, anti-classist, and anti-heterosexist lenses to social problems
• Ability to demonstrate critical thinking and implement evidence-based research into practice
• Understanding of the CYFSA, signs of safety, anti-oppressive practice, and strength-based approach
• Possess proficient communication skills, both written and spoken

Apply Online

Family and Children’s Services of Renfrew County is committed to providing a barrier-free workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

We thank all candidates for their interest; however, only those considered for an interview will be contacted.