Program & Evaluation Manager

Program & Evaluation Manager

The Petawawa Military Family Resource Centre (PMFRC) is a non-profit organization with the responsibility of addressing the needs of military families. We provide programs and services that serve, involve, and advocate for our military community, its members, and families, and address the unique military lifestyle challenges, resulting in an enhanced quality of life. The PMFRC envisions a community of strong, capable, resilient Canadian Armed Forces families.

We are recruiting for a Program & Evaluation Manager. This is a full-time, indefinite position working 37.5 hours per week. The schedule is Monday to Friday from 8:00am to 4:00pm.

As a key member of the PMFRC’s multi-disciplinary team, and reporting to the Executive Director, the Program & Evaluation Manager provides leadership and oversight for all program development, coordination, and delivery. This role ensures that programs align with the PMFRC mission, vision, and strategic priorities while remaining responsive to the evolving needs of military families.

The Program & Evaluation Manager ensures that feedback and evaluation findings are reflected in program planning, supports continuous improvement, and leads the direct program delivery departments. This position plays a key role in fostering collaboration, ensuring consistency in service delivery, and guiding program innovation through strong team leadership.

Responsibilities include:

• Planning and facilitating meetings, presentations, briefings, and training sessions
• Developing, delivering, and evaluating community programs
• Data collection, statistical analysis, and interpretation
• Preparing reports and documentation
• Applying policies, procedures, legislation, and regulations
• Project management
• Building and maintaining community partnerships and professional networks
• Personnel administration
• Budget administration

Education and Experience:

• Bachelor's degree in social services, mental health, human services, or a related field, and some years of experience in direct community service delivery, or
• College diploma in social services, mental health, human services, or a related field, and several years of experience in direct community service delivery, or
• A demonstrated equivalent combination of education, training and/or experience. This includes, but is not limited to, demonstrated military education, training, and experience.

Knowledge:

• Program development and evaluation principles
• Community-based, family support and family resource service delivery models
• Community and stakeholder engagement
• Strategic planning and implementation
• Risk management practices
• Classified record management and client file legislation
• Human resources management
• Canadian Armed Forces community, systems, and lifestyle

Additional Qualifications:

• Ability to provide a clear criminal record check, obtain an enhanced reliability security clearance, and vulnerable sector screening (current within 6 months)
• A valid driver’s license and access to a reliable vehicle with appropriate insurance for work-related travel
• English is mandatory; French is a strong asset
• Security requirements: enhanced reliability, criminal record, vulnerable sector, IS security procurement
• Assets: Mental Health First Aid, suicide intervention and crisis intervention certifications

Closing: January 20, 2026

We offer benefits including 2% RRSP matching after the first year of employment, paid vacation, family leave, sick leave, and a health and dental plan after three months.

If you wish to become a member of our team, please submit both a cover letter and resume in a Word or PDF format clearly demonstrating how you meet the required qualifications stated above. Please include your daytime contact number and email address.

PMFRC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those selected for an interview will be contacted.