Library Support Services Clerk

Library Support Services Clerk

Centrally located, and adjacent to the Petawawa Civic Centre, the Petawawa Public Library is committed to providing inclusive services, aiming at empowering residents and community users in their pursuit of education, information, entertainment and culture. As a community hub, the library is a primary source for connection and inspiration, enriching the lives of everyone within our community.

We are recruiting for a Library Support Services Clerk. Work hour will vary up to 41.5 hours per pay period.

The Library Services Support Clerk works collaboratively to provide exceptional customer service by responding to information queries, providing access to library resources and services, troubleshooting technology questions, and providing access to materials.

Position Responsibilities:

• Bibliographic services, shelf-ready processing of materials and repairs
• Assist in providing circulation and information services to the public including circulation services, reader’s advisory, and reference and information services.
• Assist users with choosing popular and recreational reading, viewing and listening choices
• Provide search and retrieval of requested information
• Assist patrons to find answers to their questions about mobile devices related to internet, printing or library services (i.e. ebooks)
• Performs basic troubleshooting procedures for computer hardware and peripherals
• Responsible for the library (i.e. client concerns, security, closing, etc.) in the absence of senior staff
• Prepares statistics and reports
• Performs other duties consistent with job responsibilities

• A high school graduate with a preference for someone with post-secondary education in a relevant field
• 6 months of relevant experience in a customer service, educational, or library environment
• An understanding of computerized information services, databases and records
• Experience with standard computer facilities such as data entry, word processing, and spreadsheets
• Comfortable explaining the usage of common digital technology to the public

Closing: Tuesday, January 20, 2026 at 4:00pm.

Submit your cover letter and resume in a single PDF file. Please use Library Support Services Clerk as the subject line.

This position is part of the CUPE Local 24-03. The starting rate is $27.87 per hour.

This position is expected to be available for work on a two-week rotation. Subject to shift availability:

• Week 1: Tuesday, Wednesday, and Thursday evenings, Friday afternoons, Saturday days
• Week 2: Monday days, Tuesday evening, Wednesday and Thursday days

We thank all applicants for their interest. However, only those being considered for an interview will be contacted. In accordance with the Municipal Freedom of Information and Protection of Privacy Act, personal information is collected under the authority of the Municipal Act and will only be used for candidate selection.

The Petawawa Public Library is committed to equity in employment. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from Indigenous peoples, racialized people, persons with disabilities, and those who identify as LGBTQ2S+.

The Petawawa Public Library is committed to providing accommodations based on any human rights protected grounds and in accordance with the AODA, throughout the recruitment and selection process. If you require accommodation, please notify us when contacted for an interview and we will work with you to meet your needs.