Outreach Supervisor

Outreach Supervisor

The mission of Bernadette McCann House (BMH) is to work for change that will end abuse, by providing safety, support and education to all those who experience abuse. Our services include an emergency residential program for women and children, community outreach, court support, services for children and youth, groups and workshops.

We are currently recruiting for an Outreach Supervisor. This is a full-time position working 37.5 hours per week and is involved with both the Pembroke and Renfrew sites. This position reports to the Executive Director and leads the outreach team.

The Outreach Supervisor will oversee the outreach team who are serving individuals and families in communities across Renfrew County. This role also elevates the understanding of gender-based violence by promoting the provision of rights, education, prevention and awareness information, encouraging those to access services as needed.

Key Responsibilities:

• Leading the outreach team that provides frontline services to women and children who have witnessed or experienced violence
• Overseeing and contributing to client case management
• Advising and supervising staff and reporting to the Executive Director
• Managing and expanding community support programs that deliver education
• Building awareness of supports available through Bernadette McCann House and other agencies that can support clients
• Strengthening the relationship of clients to the Bernadette McCann House and the resources available
• Ensuring administrative tasks and reporting requirements are completed efficiently and deadlines are met
• Contributes to the strategic aims of the organization and assisting with funding opportunities
• Participating in staff onboarding and supporting a safe and healthy workplace

• Graduate of a post-secondary program in social sciences, human services, women’s issues or a related field
• Three years of experience in a leadership role, managing staff and working within a management team, preferably in a social services environment
• A thorough understanding and knowledge of the issues of gender-based violence including shelter services, counselling, transitional and housing supports and children’s programs
• Excellent case management skills and knowledge of experience with program development
• Refined interpersonal, oral and written communication skills
• Well-developed database systems application skills
• Proven ability to work cooperatively and effectively both as a team member and independently
• The ability to speak and write in both English is essential
• The ability to speak and write in French is an asset
• Valid driver’s license and access to a vehicle as this role may involve travel throughout Renfrew County on occasion.
• Proof of COVID-19 vaccination

This position includes:

• Paid vacation and sick leave entitlements
• Health, dental and vision benefit coverage
• Life and long-term disability insurance
• Optional RRSP matching

Only those selected for an interview will be contacted.

BMH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applications require accommodation should contact the Administration 613-732-7776.

Closing: Friday, June 12, 2026 at 9:00am.